Privacy Policy

Last Updated: September 2026

HIVAC respects your privacy and is committed to protecting the personal information of visitors who use our website, hivaccon.com.

This Privacy Policy explains what information we may collect, how we use it, the technologies we use for analytics and advertising, and the choices available to you.

1. Information We Collect

We may collect information that you provide directly to us when you:

Contact HIVAC through the website.
Request a quotation or consultation.
Submit an RFQ or project enquiry.
Communicate with us by email, telephone or WhatsApp.
Apply for a job or submit recruitment information.
Upload documents, specifications, drawings, CVs or other files through the website.

This information may include:

Name.
Company name.
Job title.
Email address.
Telephone number.
Project or enquiry details.
Information contained in uploaded files.
Any other information you voluntarily provide.

We may also automatically collect technical information when you visit the website, including:

IP address.
Browser and device information.
Operating system.
Pages visited.
Time spent on pages.
Referring website or source.
Website interactions and events.
Approximate location derived from technical information.
Advertising or analytics identifiers where permitted.

2. How We Use Your Information

We may use information collected through the website to:

Respond to enquiries and consultation requests.
Prepare or follow up quotations and RFQs.
Communicate regarding projects and services.
Process employment applications.
Operate, maintain and improve the website.
Understand how visitors use our website.
Measure website performance.
Measure the effectiveness of advertising campaigns.
Create advertising audiences where permitted.
Display relevant advertising.
Prevent fraud, misuse or security incidents.
Comply with applicable legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags and similar technologies.

These technologies may be used for:

Essential functions
Technologies required for the website to operate correctly and securely.

Analytics
Technologies used to understand website traffic, visitor behaviour and website performance.

Advertising and Marketing
Technologies used to measure advertising performance, track conversions, create audiences and deliver or improve relevant advertising.

Where required, non-essential analytics and advertising technologies will operate according to the consent choices you make through our cookie consent system.

You can change your preferences at any time through the Cookie Preferences option available on the website.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google.

Google Analytics helps us understand how visitors interact with our website, including information such as pages visited, traffic sources, visitor interactions, devices and general usage patterns.

Google Analytics may use cookies and other identifiers to collect and process this information.

Where Google Analytics Advertising Features are enabled, we may use features such as:

Advertising measurement.
Audience creation.
Remarketing.
Conversion measurement.
Demographic and interest reporting where available.
Integration between Google Analytics and Google Ads.

Google Analytics first-party cookies or identifiers may be used together with Google advertising cookies or identifiers for purposes such as campaign measurement, audience creation and advertising effectiveness.

Visitors can manage advertising preferences through Google's advertising settings and may also use Google's available Analytics opt-out tools.

5. Google Ads

We may use Google Ads to advertise HIVAC services and measure the effectiveness of our advertising campaigns.

Google Ads technologies may be used to:

Measure advertisement conversions.
Understand whether visitors reached our website through an advertisement.
Measure campaign performance.
Build remarketing audiences.
Display advertising to previous website visitors where permitted.

Google may process cookies, device identifiers and website interaction information in connection with these services.

Advertising and personalization technologies will be used in accordance with your consent choices where consent is required.

6. Google Consent Mode

Our website may use Google Consent Mode to communicate your privacy and cookie preferences to Google.

Depending on your choices, Google technologies may adjust how they collect, store and process information for purposes including:

Analytics.
Advertising storage.
Advertising measurement.
Advertising-related user data.
Advertising personalization.

Google Consent Mode works together with our cookie consent system and is intended to ensure that Google tags respond appropriately to the choices made by website visitors.

7. Meta Pixel

Our website may use the Meta Pixel, provided by Meta Platforms.

The Meta Pixel helps us understand how visitors interact with our website and evaluate the effectiveness of advertising on platforms such as Facebook and Instagram.

Information processed through the Meta Pixel may include:

Pages visited.
Website interactions.
Conversion events.
Browser and device information.
IP address and technical information.
Advertising identifiers where available.
Information relating to interactions with our advertising campaigns.

We may use this information for:

Advertising measurement.
Conversion tracking.
Campaign optimization.
Audience creation.
Remarketing or retargeting where permitted.

Meta processes information received through its technologies according to its own privacy policies and platform terms.

You may manage advertising preferences through your Meta account and the privacy or advertising controls provided by Meta.

8. Consent and Cookie Preferences

When required by applicable law, we will ask for your consent before using non-essential analytics or advertising technologies.

Our cookie consent system may allow you to:

Accept optional cookies.
Reject optional cookies.
Select specific cookie categories.
Change your preferences later.

Withdrawing or refusing consent will not prevent you from accessing the essential functions of the HIVAC website.

9. Sharing of Information

We may share information with trusted service providers when reasonably necessary to operate the website or provide our services, including:

Website hosting providers.
Website developers and technical service providers.
Analytics providers.
Advertising and marketing platforms.
Communication providers.
Cybersecurity or IT service providers.

These may include services provided by companies such as Google and Meta.

We may also disclose information if required by law, regulation, court order or other lawful request.

HIVAC does not sell personal information collected directly through this website.

10. International Data Processing

Some of the technology providers used by our website, including Google and Meta, operate internationally.

As a result, information may be processed or stored in countries outside the country from which you accessed the website.

Where required, such processing will be subject to applicable contractual, legal and data protection safeguards.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including business, contractual, legal, accounting, security and regulatory purposes.

Retention periods may vary depending on the type of information and the reason it was collected.

12. Your Privacy Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, including the right to:

Request access to your information.
Request correction of inaccurate information.
Request deletion of certain information.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Request information regarding how your data is used.

To submit a privacy request, please contact us using the details below.

13. Data Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, misuse, alteration or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

14. Third-Party Websites

Our website may contain links to third-party websites or platforms, including social media websites.

HIVAC is not responsible for the privacy practices, security or content of third-party websites. Visitors should review the privacy policies of those services separately.

15. Children's Privacy

The HIVAC website is intended for business and professional users and is not directed toward children.

We do not knowingly collect personal information from children through the website.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, technologies, services or legal requirements.

The latest version will always be published on this page together with its most recent update date.

17. Contact Us

If you have any questions about this Privacy Policy or how HIVAC handles personal information, please contact us:

HIVAC
Website: hivaccon.com
Email: info@hivaccon.com
Country: Egypt